Periodically, we like to introduce you to a member of our staff whose hard work is integral to providing our customers with the very best products and customer service. This month, meet Lynn Dillion-Gyurcsik, one of our outstanding Account Managers. Lynn has been with The Kingswood Company for two years.
You came to The Kingswood Company with so much consumer product experience. Can you fill us in a bit on your background and how it relates to your current position?
I have been in consumer products for a long time. I started out in the food industry with Chef Boyardee. Back then, sales reps traveled from store to store, selling and merchandising the products. One funny story from those days on the road: I would travel from store to store by car and on one day when I was running behind, I actually was pulled over for speeding twice. In the same day. By the same officer!
I love working in the jewelry industry, which definitely has more sparkle than ravioli! But the thing that carries through is the relationships I am able to develop.
What is something you have enjoyed most about working at The Kingswood Company compared to other places you have worked?
I have really enjoyed building relationships with my customers over the last two years. And it’s wonderful when I am able to meet some of them in-person at the trade shows. It’s also really fun to see a project that has been in planning for weeks come together with our production and assembly teams. They bring to life the designs we have poured over, and it’s so exciting to see the first few jars, cloths or gift sets come off the line.
What do you love about your job?
I really love working with our customers and offering something new to them. It might just be a color change to a jar of Fine Jewelry Cleaner, but it’s fun to work together to keep things fresh. If I visit a customer’s website and see that their branding incorporates blue but they have a green formula, I might suggest changing things up. I have received notes from customers thanking me for a great idea, which makes me feel wonderful. It’s also fun working on fully customized product lines, which lets us get really creative with things like Pantone-matching on our Sparkle + Shine® Sticks.
What are some of your favorite projects?
It’s so difficult to choose one favorite. I will say that my favorite product is Royal Purple Fine Jewelry Cleaner in our Luxury Jar with a black lid and black ink. It looks so beautiful. Working on fully customized projects is exciting too. We partnered with a brand to do a silver jewelry cleaning kit that included anti-tarnish products, which was something we had never done before. It came together beautifully and now those products are available to other customers.
What do you like to do in your free time?
I spend most of my free time with my two very active daughters. My older daughter is a classical ballerina who hopes to continue to pursue dance. She finally got her driver’s license recently, which makes my life much easier! My younger daughter is a wonderful artist and enjoys playing field hockey.
What is your all-time favorite movie and why?
My all-time favorite movie is The Sound of Music. I have loved it since I first saw it when I was 12 years old. My daughters watch it with me every time it is on TV. I’ve probably seen it 30 or more times! I love the song “How Do You Solve a Problem Like Maria?” which can apply to so many life lessons.
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